Privacy Policy
Last Updated: March 11, 2025
Introduction
EmelKu.my (“we,” “our,” or “us”), operated by BijakMediaMY, is committed to protecting your privacy while providing you with a secure email service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
Information We Collect
Personal Information
- Full name
- Contact information (email address, phone number)
- Username and password
- Billing information (if applicable)
- Registration IP address
- Device information
Email Data
- Email content
- Attachments
- Metadata
- Contact lists
- Email tracking information
How We Use Your Information
We use the collected information for:
- Providing and maintaining email services
- Account verification and management
- Customer support
- Service optimization and improvement
- Security and fraud prevention
- Legal compliance
- Marketing and promotional purposes
- Strategic partnership opportunities
Data Sharing and Strategic Partnerships
Strategic Partners
We may share user information with our strategic partners for:
- Marketing and promotional activities
- Service improvements
- Market research and analysis
- Product development
- Customer behavior analysis
Marketing Usage
Your information may be used for:
- Targeted advertising
- Marketing communications
- Product announcements
- Service updates
- Promotional offers
Data Security
We implement various security measures to protect your information:
- Encryption protocols
- Secure servers
- Regular security audits
- Access controls
- Employee training
Data Retention
We retain your information for:
- Active accounts: Duration of service
- Terminated accounts: Up to 12 months
- Marketing data: As long as necessary
- Legal requirements: As required by law
User Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request data deletion
- Opt-out of marketing communications
- Export your data
- File a complaint
Marketing Communications
Users may receive:
- Service updates
- Promotional offers
- Newsletter
- Partner offerings
- Event invitations
To opt-out, users can:
- Adjust account settings
- Click unsubscribe in emails
- Contact customer support
Children’s Privacy
We do not knowingly collect information from children under 13. Parents/guardians should contact us if they believe their child has provided personal information.
Third-Party Services
Our service may contain links to third-party websites. We are not responsible for their privacy practices. Users should review their policies separately.
International Data Transfers
While our services are primarily focused in Malaysia, data may be processed in other countries. We ensure appropriate safeguards are in place for such transfers.
Changes to Privacy Policy
We may update this policy periodically. Users will be notified of significant changes via:
- Email notification
- Website announcement
- Service notification
Cookie Policy
We use cookies to:
- Maintain sessions
- Remember preferences
- Analyze usage
- Improve service
- Marketing purposes
Contact Information
For privacy-related inquiries:
- Email: privacy@emelku.my
- Address: [Your Business Address]
- Phone: [Your Contact Number]
Legal Compliance
We comply with:
- Personal Data Protection Act 2010 (PDPA)
- Relevant Malaysian data protection laws
- International data protection standards
Consent
By using EmelKu services, you consent to:
- Data collection and usage as described
- Marketing communications
- Strategic partner data sharing
- Information processing
- Cookie usage
For additional information or concerns, please contact admin@emelku.my